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Trusted Location

Hobbysew is Your Trusted Sewing Destination

 

At Hobbysew, we believe your sewing journey deserves more than just products on a shelf. It deserves guidance, inspiration, and a trusted place to turn to whenever you need support. That’s why we’ve built a network of stores and specialists who are here to help you every step of the way. Wether you purchase instore, online or over the phone.

Whether you’re taking your very first lesson, choosing a sewing machine, or upgrading to professional equipment, you’ll find expert advice, friendly service, and a team that understands your passion. Our staff are crafters themselves, so they know what it means to create, experiment, and bring ideas to life.

When you shop with us, you’re not only gaining access to quality brands and knowledgeable staff,  you’re joining a community that values creativity, connection, and trust. From strong customer reviews to our support of local guilds and international initiatives like Sew Aid, Hobbysew is proud to stand beside you in your craft.

 

Multiple Stores to Support You

With Hobbysew, you’re never far from expert help. Across our multiple store locations, you can gain advice, take lessons, and receive guidance tailored to your purchase. Whether you’re choosing your first sewing machine or upgrading to professional equipment, our team is here to make sure you feel confident.

Each store is more than a retail space , it’s a hub of creativity. You’ll find classrooms where lessons are held, demonstration areas where machines are showcased, places to gather with like minded friends and friendly staff ready to answer your questions. We know that sewing is personal, and that’s why our stores are designed to give you hands‑on experiences.

Find your nearest store

 

A Great Online Shopping Experience

Shopping with Hobbysew online is designed to be as enjoyable and seamless as visiting us in‑store. You’ll find a wide range of trusted brands, detailed product descriptions, and clear images to help you make confident choices from the comfort of your home. Our website is easy to navigate, with categories tailored to your needs, secure checkout, and reliable delivery options. Whether you’re browsing for inspiration, comparing machines, or stocking up on essentials, you can shop at your own pace knowing that expert support is only a click away. With Hobbysew, online shopping is convenient, reassuring, and crafted around you.

 

Specialists You Can Rely On

You benefit from a large network of constants and specialists within our organisation. This means you’re supported not just by one store, but by a whole team of experienced professionals who understand the products, the craft, and your needs.

Our specialists include machine technicians, quilting experts, embroidery enthusiasts, and fabric advisors. They bring decades of combined experience, ensuring that whatever your project, you’ll find someone who can guide you. This collective knowledge is what makes Hobbysew unique — you’re never left to figure things out alone.

 

Strong Google Reviews

You don’t have to take our word for it. Our customers consistently leave strong Google reviews, praising our service, knowledge, and welcoming environment. These reviews reflect the trust we’ve built over many years and the relationships we continue to nurture.

When you read our reviews, you’ll see stories of customers who came in unsure and left confident, who found not just the right product but the right advice. We value this feedback deeply, because it shows that our commitment to service is recognised and appreciated.

 

Customer Service

You’ll experience customer service that goes beyond the basics. With a massive range of familiar brands, we make sure you feel at home with products you already know and trust.

Our team listens carefully to your needs, whether you’re a beginner or an experienced crafter. We don’t just sell, we explain, demonstrate, and support. If you’re uncertain about which machine suits your projects, we’ll walk you through the options. If you’re exploring new techniques, we’ll connect you with lessons and resources.

Customer service at Hobbysew is about building confidence. We want you to leave with not only the right product but also the knowledge to use it well.

 

Knowledge You Can Trust

Our staff are crafters themselves. They love to create, and they actively use the products and machines Hobbysew sells. Because they live and breathe the Hobbysew environment, they can provide you with the right direction, practical tips, and genuine recommendations.

This insider knowledge means you’re getting advice from people who truly understand the craft. They’ve faced the same challenges, celebrated the same successes, and know the difference the right tools can make. When you ask for guidance, you’re tapping into real experience.

 

Community Engagement

You’re part of a bigger community when you shop with us. We proudly support local guilds and charitable organisations, helping to strengthen the sewing and crafting community around you.

Our stores often host events, workshops, and gatherings where crafters can connect, share, and inspire one another. We believe sewing is more than a hobby — it’s a way to build friendships, preserve traditions, and create something meaningful.

By engaging with local guilds, we help sustain the culture of sewing and ensure that skills are passed down to new generations.

 

Global Support – Sew Aid International

By choosing Hobbysew, you’re also supporting Sew Aid International. Together, we help bring sewing skills and resources to communities in need worldwide.

This initiative provides sewing machines, training, and materials to people who can use them to build livelihoods. It’s a way of turning creativity into empowerment, and we’re proud to be part of it. When you shop with us, you’re contributing to a global effort that makes a real difference.

 

Shop with Confidence

At Hobbysew, we understand that sometimes your needs change after purchase. If your boxes are unopened and you decide you’d prefer an upgrade, we go out of our way to help you. Our team will guide you through the process, ensuring it’s simple and stress‑free.

Please choose carefully as we do not give refunds for:

  • Change of mind
  • Making the wrong decision
  • Opened Boxes (To keep our products in perfect condition for all customers, we do not provide refunds for items once their boxes have been opened)

 A refund, exchange or credit may apply if goods:

  • Are proven faulty
  • Have been wrongly described
  • Different from what was advertised

Receipt as proof of purchase must be provided.

  • *Excludes all sale items

 

Why Hobbysew is Different

When you visit Hobbysew, you’re welcomed into a trusted environment with:

  • Multiple stores offering advice, lessons, and guidance
  • A wide network of specialists
  • Strong customer reviews
  • Exceptional customer service and familiar brands
  • Knowledgeable staff who are passionate crafters
  • Active community engagement and charitable support
  • A global impact through Sew Aid International

You’re not just making a purchase, you’re joining a community that values creativity, support, and trust.

Hobbysew is more than a retailer. We are a trusted destination for crafters at every stage of their journey. With multiple stores, a network of specialists, and staff who are passionate about sewing, we provide guidance, inspiration, and support. Our strong customer reviews reflect the confidence people have in us, while our community engagement and global initiatives show our commitment to making a difference.

When you shop with Hobbysew, you’re choosing more than a product. You’re choosing a partner in creativity, a team that understands your passion, and a community that celebrates your craft.

 

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