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Janome Warranty

Janome Warranty Icons

Janome offers:

  • 12 months warranty of all mechanical parts and
  • 5 years warranty on all eletrical parts

The warranty applies only to the original owner and is not transferable in the event of the machine being sold or otherwise disposed of.

The warranty does not cover damage or wear and tear or expendable parts such as needles, belts, springs, light bulbs, bobbin cases, needle threaders, thread cutters, overlock knives, overlocker loopers, looper covers, and needle plates which normally require replacement from time to time.

It does not cover damage caused by accidental damage, misuse, failure to properly maintain the machine, failure to follow Janome instructions for the use of the machine, negligence or any alteration whatsoever in the form or content of the machine.

The warranty becomes null and void if any adjustment, part replacement or repair is carried out by any person other than an authorized Janome service agent, or the damage is caused by use of any non-genuine Janome accessories or parts.

Should service be required under the terms of this warranty, the machine should be returned to the Janome retailer which you purchased this machine from.

The machines to be serviced under the warranty must be properly packaged, freight prepaid and insured. Hobbysew and Janome does not accept any liability whatsoever for these charges.

It is essential that you fill in the Janome warranty card/form and present it with your machines and the proof of purchase when service is required or full service charges will apply. Click here to fill in a record of your purchase and warranty details.

Full warranty details come with your machine (in box).

The warranty is covered by Janome Australia.

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