to-content
My Account
My Cart
0
X
Loading
x
Products
Latest Products Accessories Batting/Wadding and Interfacing
Batting/Wadding Interfacing HeatnBond Stitchnsew EZ Print View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Beads
Mill Hill Mill Hill Kits View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Books/Patterns
Books Patterns View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Boredom Busters
Craft & Hobbies
Art & Craft
Canvas Pads Diamond Art
Diamond Dotz
All Themes
Difficulty Levels
Starter Series Beginner Series Intermediate Series Advanced Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Licensed Designs
Diamond Dotz Kids
Greeting Card Starter Series Beginner Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Freestyle Dotz Box Frames Diamond Dotz Size
Small Medium Large Extra Large System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
View All Types
Bracelets Greeting Cards Magnets Pillows Scrolls Stickers System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Accessories System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Easels Felt
All Felt by the Metre Felt by the Roll Plain Felt System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Ink Pads and Pens Puzzles
All Puzzle Accessories Jumbo Floor Puzzles Jigsaw Puzzles System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Rit Dye
All Rit - All Purpose Powder Dye Rit Fabric Liquid Dye System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Stationery Toy Fill View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Cutting Machines
All Cutting Machines Scan N Cut Accessories
CM Model DX Model System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Diamond Art
Diamond Dotz
All Themes
Difficulty Levels
Starter Series Beginner Series Intermediate Series Advanced Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Licensed Designs
Diamond Dotz Kids
Greeting Card Starter Series Beginner Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Freestyle Dotz Box Frames Diamond Dotz Size
Small Medium Large Extra Large System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
View All Types
Bracelets Greeting Cards Magnets Pillows Scrolls Stickers System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Accessories System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Diffusers DIY Projects
Make Your Own Face Masks
All Fitted Face Mask Pleated Face Mask System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
The Tote Bag System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Dress Forms/Dummies Fabric Frames Furniture
Chairs
Horn Furniture Chairs Koala Studios Chairs System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Cabinet Inserts Arrow Furniture Horn Furniture
Tailormade Furniture Flat-Packed Furniture Furniture by brand
Horn Furniture Australia Koala Studios Tailormade System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
View All Ex-Demos System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Giftware
Diamond Art
Diamond Dotz
All Themes
Difficulty Levels
Starter Series Beginner Series Intermediate Series Advanced Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Licensed Designs
Diamond Dotz Kids
Greeting Card Starter Series Beginner Series System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Freestyle Dotz Box Frames Diamond Dotz Size
Small Medium Large Extra Large System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
View All Types
Bracelets Greeting Cards Magnets Pillows Scrolls Stickers System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Accessories System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Gift Vouchers Scissor Gift Sets View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Glues and Adhesives
Haberdashery
Irons and Steam Presses Knitting & Crochet
Lighting
Lint & Laundry Machines
Machine Needles
Machine Parts & Accessories Needlework/Embroidery
Cross Stitch
Disney Cross Stitch No Count Cross Stitch 11 Count Aida No Count Cross Stitch 14 Count Aida System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Hand Embroidery
Embroidery Hoops Embroidery Stand System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Latch Hook
Latch Hook Kits System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Long Stitch
Long Stitch Kits System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Needle Craft Needlework Fabric System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Overlockers
Patchwork
Batting/Wadding Paper Pieces Patch Accessories Sewline Accessories View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Project Kits Puzzles
All Puzzle Accessories Jumbo Floor Puzzles Jigsaw Puzzles System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Ribbon/Trim
Brother P-touch Ribbons View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Scissors & Shears
Disney Fiskars Hemline Hobbysew Klasse Mundial Papercraft Triumph View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Sewing Machines
Storage
Carry Bags Storage Containers Studio Collection Trolley Bags View All System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Thread
Gutermann Threads
Hemline Threads
Madeira Threads
All Madeira Bobbinfil 70 Thread Madeira Polyneon No.40 Thread 400m System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Serafil Threads
All Serafil 120 Polyester Multifilament THread 5000m System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Rasant Threads
Rasant Polyester Cotton Thread 1000m Rasant Polyester Cotton Thread 5000m System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
DMC Threads
All DMC Stranded Cotton System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Thread Box Sets View All Sew Easy Threads
System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Tools & Accessories
System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Brands
Stores
Call and Collect Catalogues Latest Products Hot Deals On Special Clearance Gift Vouchers Customer Service
About Hobbysew
About us Classes Careers Privacy Policy Terms & Conditions Beginner Sewing Machines System.Threading.Tasks.Task`1[System.Threading.Tasks.VoidTaskResult]
Classes
←    
X
Service is currently unavailable. Please try again later.
X
Show

Brother Warranty

BROTHER Warranty Icons

*† Brother's warranty depends on the model of your sewing machine. The Warranty Type and Special Warranty Conditions for each warranted product are identified in the table below. Please see the table below for details:

Model Warranty Term Warranty Type Special Warranty Conditions

BM, BC, DS, GS, JS, LS, NS, NX, PQ, XL, XT, series, Overlockers and Coverstitch machines

*3 Years

This warranty reverts to 1 year if the machine is used in a school environment.

Return-to-base These products are not intended for the use of a profession, business, trade or occupation.

Innovis series (NV, PE, QC, VE, VM, VQ)

† 5 years on electrical and electronic parts (excludes Foot Control) and *3 year on mechanical parts.

This warranty reverts to 1 year if the machine is used in a school environment

Return-to-base These products are not intended for the use of a profession, business, trade or occupation.
PR series 1 year On site.* You must co-ordinate an on-site service call with the place of original purchase.
ScanNCut CM series 1 year Return-to-base These products are not intended for the use of a profession, business, trade or occupation.

 

The warranty applies only to the original owner and is not transferable in the event of the machine being sold or otherwise disposed of.

This section applies to the extent permitted by law.

This warranty only covers genuine Brother products imported into Australia by Brother.

This warranty does not include needles, belts, springs, lamp bulbs, bobbins, knives, etc which normally require replacement from time to time and maintenance kits (periodic or otherwise), accessories and consumable items, cleaning, normal wear and tear, damage caused by accident, neglect, misuse, abuse, improper installation or operation, acts of God (including but not limited to lightning, flood, earthquake and fire), foreign matter entering the product such as liquid, moisture, insect infestation or dirt or any damage caused from service, maintenance, modification or tampering by anyone other than a Brother authorised repairer, or with the use of supplies, consumable items, or add on products that are non genuine Brother products.

Operation of the product in excess of the specifications or other than for the intended purpose, use on electrical voltages other than shown on the rating plate, or use with the serial number or rate label removed, shall be deemed abuse.

The warranty becomes null and void if any adjustment, part replacement or repair is carried out by any person other than an authorized Brother service agent, or the damage is caused by use of any non-genuine Brother accessories or parts.

To make a claim under this warranty you will need to:

  1. Contact the Brother Product Support Centre to register your claim and provide sufficient details to enable a Brother representative to assess the claim. Contact details are listed below.
  2. Submit proof of purchase (e.g. invoice or purchase receipt) with your claim.
  3. Follow the instructions for your Warranty Type (see below).

In the event of a "Retun-to-base warranty" claim, you will be responsible for transporting the warranted products for service (including packaging, transportation and insurance costs) to and from a Brother authorised repairer.

Hobbysew is an authorised Brother repairer and can be reached on the following details:

Hobbysew Kings Park
Shop 4
2 Garling Road
KINGS PARK
NSW 2148

TEL: 02 9621 4000

For Brother's FULL WARRANTY terms and conditions, please click here.

 

back to top
Searching for...
Suggested products